Terms and Conditions of Sale on the Ooddss Platform

(In accordance with Kuwaiti Commercial Law, Consumer Protection Law No. 39 of 2014, and Intellectual Property Law No. 75 of 2019)

Introduction

By using the Ooddss platform as a seller, you expressly agree to comply with all the terms and conditions set out below. Ooddss reserves the right to modify these terms at any time, with sellers being notified of any significant amendments.

1. Registration and Verification

• The seller must provide the following valid legal documents:
  • A valid commercial registration.
  • A valid trade license issued by the Ministry of Commerce and Industry.
  • A valid Civil ID (or civil number).
  • An official bank document containing the seller’s IBAN number for financial data verification and profit transfers.
  • The bank account must be in the company’s name or match exactly the name on the commercial registration or the seller’s registered details with the platform.
• Ooddss reserves the right to reject or suspend any account that does not meet these requirements.

2. Commissions and Earnings

• The seller acknowledges Ooddss’s right to deduct a predetermined commission from the value of sales based on the product category.
• Commissions are to be paid regularly according to the specified payment method. The platform reserves the right to suspend or terminate the account in case of late or non-payment.
• The seller has no right to request a refund or reduction of the commission except in the case of a proven error or prior agreement.

3. Permitted Products

• It is strictly forbidden to sell counterfeit, unlicensed, or non-compliant products with health and safety standards, or any products requiring official approvals which the seller has not obtained.
• The seller is legally and criminally responsible for any violations related to the products offered.

4. Seller’s Legal Responsibilities

• The seller must provide all necessary official approvals and licenses.
• The seller is liable for all damages and compensation arising from any violations or negligence.

5. Accuracy of Information

• The seller must provide complete and accurate information about the product.
• It is prohibited to provide misleading or incorrect information.

6. Inventory Updates

• The seller is required to regularly update inventory and adjust quantities immediately upon any change.
• If a product is out of stock or unavailable, the seller must promptly inform the buyer and provide an alternative or refund.
• Repeated negligence may subject the seller to warnings, additional fees, or account suspension.

7. Intellectual Property Protection

• It is forbidden to sell products that infringe intellectual property rights according to Kuwaiti Law No. 75 of 2019.
• The platform has the right to remove any infringing product and take legal action if necessary.

8. Pricing and Taxes

• The product price must be clearly displayed, including all applicable taxes and government fees.
• Price manipulation or offering the same product at a lower price on other platforms is prohibited.

9. Delivery Terms

• Accurate and clear delivery times must be specified.
• The seller is responsible for any damage or loss during transportation if delivery is carried out by the seller and is required to fully compensate the buyer in case of delay or receipt of a damaged product.

10. Order Preparation and Handover

• Orders must be properly and securely packaged and handed over to the delivery company within 48 hours of confirmation.
• The seller is responsible for any error or delay in handing over the order to the delivery company.

11. Return and Exchange Policy

• The consumer has the right to return the product within 14 days if it is defective or not as described.
• The return policy must be clearly stated on the product page and must comply with the platform’s policy.

12. Seller’s Financial Obligations

• The seller is obligated to pay all official financial obligations and government-imposed fees.
• The seller is solely responsible for any consequences arising from violations.

13. Violations and Penalties

• The platform has the right to suspend or terminate the account immediately in the event of any violation, such as selling prohibited products, providing misleading information, or manipulating prices or reviews.

14. Account Termination

• The platform has the right to permanently terminate the account if violations are proven. Reactivation is possible after correcting the situation and providing the required documents.

15. Governing Law and Jurisdiction

• These terms are subject to the laws of the State of Kuwait.
• The courts of Kuwait have exclusive jurisdiction to consider disputes arising from the application or interpretation of these terms.

16. Private Store

• If the seller requests a Private Store on Ooddss, the seller acknowledges and agrees that their contact number will be displayed to buyers within the store's information and contact pages. The seller is responsible for any direct communications with buyers.

17. Sales Outside the Platform

• Ooddss disclaims any responsibility for sales transactions conducted outside the platform. The seller assumes full legal and financial responsibility, including delivery and any disputes with buyers resulting from such transactions.

18. Custom Domain Name

• If the seller requests a Private Store, the seller also has the right to request a custom domain name for their store in the format youname.com or any mutually agreed format, provided that all domain purchase and registration costs are paid in advance by the seller, after prior agreement with Ooddss management on price and technical procedures.

19. Advertising and Marketing

• The seller has the right to request advertising and marketing services for their products or store through Ooddss’s official social media accounts, whether through posts or sponsored campaigns.
• Advertising services may also include advertising on the platform itself, such as banners on the website homepage or category pages, or through promotional emails to all subscribers.
• These services are provided upon prior agreement with the platform management regarding service details and determining the appropriate costs.

Note:

By registering as a seller on Ooddss, you acknowledge that you have read, understood, and fully agreed to all the above terms.